Useful information, Terms and Condition, Privacy, Payment Methods
WHO WE ARE
Coltelleria Collini, founded in 1968 in Busto Arsizio, is specialised for over 50 years in cutlery and household articles and offers its clients a wide range of high-quality products and the best brands.
Thanks to an inner workshop and the skill and experience of its owners in sharpening blades of all types (scissors, all kind of knives, clippers, etc.), Coltelleria Collini is a reference for privates and professionals who want to purchase efficient and extremely sharp tools.
Our store is located in the city of Busto Arsizio, near Milan and Malpensa International Airport. Coltelleria Collini offers a variety of products for camping, hunting and other outdoor activities.
We are Italian importers and retailers of many flashlights LED brands, and we also have a lot of kitchen tool and products to make beautiful cakes and cookies.
We are especially proud of our knives selection, consisting of more than 5000 sports knives and more than 1000 professional and kitchen knives.
Being present on the internet, the Coltelleria Collini aims to meet a wider range of clients, serving them in the best way possible, seriously and professionally.
Our Store is located in Italy, but we can ship orders worldwide in 3/7 working days!
International orders are shipped by DPD Group, DHL or SDA (a branch of Italian Mail) in co-operation with the destination country's postal service.
Shipping costs depend on your country; to find out the exact shipping costs, please add the desired items to the shopping cart and select your country.
A tracking number is automatically provided after the dispatch of each order, and you can trace online your shipment step by step.
In-stock items are usually shipped within 48/72h in Europe and 5/7 days all around the world, after payment is received
If applicable, all the customs fees, import duties, and taxes are solely the buyers' responsibilities. Coltelleriacollini.com always declares the real value of the parcel. Please note that there are no customs between EU members states, and this warning applies only to countries outside the EU.
Credit and Debit Cards
You may pay for your order by Visa, Visa Electron, MasterCard and American Express credit or debit cards. We don't collect any of your payment information: Card information is submitted via an SSL connection to our bank or credit card operator in a completely safe and secure way. Payment will be verified via "Verified by Visa" or "MasterCard SecureCode" verification services if they are attached to your card.
Our credit card operator is our bank institute: Banca Sella Holding SpA.
The buyer will be forwarded to PayPal's secure website to complete the payment. You can use your PayPal account for the payment or, if you haven't any, you can use your Credit/Debit card.
Bank Wire Transfer
All the necessary information for international bank transfers will be provided in your order confirmation. Please allow 3/5 working days for us to receive and collect your payment.
COLTELLERIA COLLINI SNC
BANCA SELLA, SEDE DI BIELLA
IBAN: IT 31 G 03268 22300 000376245250
We gather certain types of information about the visitors to this Web site and those visitors who use its services. We believe our visitors should fully understand how we obtain and use that information. This Privacy Statement discloses what information we gather and how we use it. Any comments or questions about this Privacy Statement or our privacy policies should be directed to us through our Contact Us form.
Your Personally Identifiable Information
The submission by you to www.coltelleriacollini.it (hereinafter the "Site") of personally identifiable information (e.g., your name, your address, your e-mail address, your telephone number, etc.) may be required for you to receive certain services, products or information you request from the Site and some personally identifiable information is required to sign up for a Coltelleria Colliniaccount. Your e-mail address is used only to contact you about our business and will never be given for anyone else to use. The security of your personal information is a primary concern here at the Coltelleria Colliniof the Internet. The information that you share with us is not given to or shared with anyone else for any reason except U.S. law enforcement agencies which may, through legal action, require information from us.
If you give your consent, you may receive information from us by e-mail, U.S. mail or other means. However, if we do not have your express consent, our policy is to not use your personally identifiable information, except as provided below.
In certain locations on the Site, we obtain personally identifiable information from you. We may include “checkboxes” to solicit your consent to receive special offers and other information from the Site. By leaving these checkboxes “checked,” you choose to receive commercial e-mail communications from the Site. In that event, you will have the opportunity at any time to “opt-out” of receiving future commercial e-mails from the Site either by following the instructions located at the bottom of the e-mail we send you or in your Coltelleria Collini Account Preferences Page.
"Cookies" are small data files that many Websites write to your hard drive when you visit them. A cookie file contains information such as a user ID that a site may use to track the pages you've visited. However, the only personal information a cookie can contain is information you supply yourself. Cookies served by the Site doesn't permit the Site to read data from your hard drive or read cookie files created by other Websites.
If your browser is not set to accept "cookies", you will not be able to use our shopping cart feature.
With Internet Explorer 5.0+, if you go into "security" (under tools menu and internet options) and then click on "Custom Level", you can manually adjust cookie acceptance without changing your basic security setting. That way, if you are a user who requires a high level of security, you can manually choose to accept cookies without changing your overall browser security settings.
With Firefox 1.0+, go into "options" (under the tools menu) and go to the Privacy Button. There, you will see the option to allow sites to set cookies. Check this box to allow cookies to be set.
The Site offers free electronic newsletters that are dispatched by e-mail. The Site gathers the e-mail addresses of individuals who voluntarily subscribe. Individuals may subscribe, and subscribers may remove themselves from one or more of our mailing lists through the Newsletters Page.
The Site delivers newsletters and marketing and product offerings promoted in newsletters by e-mail only to registered recipients.
Changes to this Privacy Statement
Coltelleria Collini reserves the right to change this Privacy Statement at any time. Please check this page periodically for changes. Your continued use of this Site following the posting of changes to these terms will mean you accept those changes. Information collected before any change is posted will be used according to the rules and laws that applied when the information was collected.
If you have any further questions or would like more information, please contact us at:
Via Felice Cavallotti, 1
21052 Busto Arsizio (VA), Italy
Tel. +39 0331 632686
Email: [email protected]
It's not a problem to change your mind. You may return your brand new and unused item in its full original packaging within 14 days.
The exception is our personal care products such as razors, strops, shave brushes and nail nippers. Some of these are hygienically sealed, and we will take them back only if they are unopened or defective.
You may change the product or have a refund. A full refund of the item will be given; however, shipping and handling costs and costs back to us will not be refunded. Refunds will be issued in the same method of payment as the original payment.
We want you to be satisfied with your purchase.
If your product proves to be defective or have used a product for a while and have warranty issues with the manufacturer, If we have shipped the incorrect item to you, please contact us, and we will instruct you as to how to ship the item back.
Please, contact our customer service by mail before sending back any items. Note that we may request for you to send us pictures of damaged or defective merchandise.
Ship it to:
Coltelleria Collini Snc - Via F. Cavallotti 1 - 21052 Busto Arsizio (VA), Italy